Last Updated: April 2026
NexifyLabz (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our applications, websites, and services.
This Privacy Policy applies to all NexifyLabz products and services, including:
- ViralDraft
- FlirtFlow
- HireMate
- SolveSnap
- FitForge
- NexifyLabz website and related services
Information We Collect
We may collect the following information when you use our applications and services:
- Email address and account information used for authentication and account access
- Homework images, uploaded documents, screenshots, handwritten notes, and educational content submitted by users
- Camera access for scanning homework problems, equations, notes, and educational materials
- Usage analytics, device information, and app interaction data used to improve performance and user experience
- Subscription and purchase information processed through Google Play Billing, Apple App Store Billing, and RevenueCat
- AI-generated educational data such as quizzes, flashcards, summaries, tutoring sessions, and study plans
SolveSnap accesses the device camera solely to capture images of educational content for AI processing. Captured images are transmitted securely via HTTPS to our cloud servers and are not shared with third-party advertisers. Camera access is only used when initiated directly by the user.
Usage Information
We may collect information about how you use our apps, including:
- Features used
- Session activity
- Subscription status
- Saved preferences
- Interaction history
- Crash logs
- Performance diagnostics
User Content
Depending on the product, we may process content you submit, including:
- Prompts and content generation requests
- Saved content and favorites
- Photos uploaded for solving or analysis
- Fitness goals and preferences
- Career documents and text submissions
- Conversation prompts submitted to FlirtFlow
Purchase Information
When subscribing, billing is handled by platform providers. We may receive:
- Subscription entitlement status
- Purchase identifiers
- Renewal / cancellation events
- Subscription plan details
We do not receive your full credit card details.
2. How We Use Information
We use collected information to:
- Provide app functionality
- Generate AI-powered responses
- Process subscriptions
- Authenticate users
- Improve app performance
- Provide customer support
- Monitor abuse and fraud
- Develop new features
- Comply with legal obligations
3. AI Processing
Some NexifyLabz services use third-party AI processing providers to generate outputs. Submitted prompts, uploaded content, and user requests may be securely transmitted to AI infrastructure for processing.
We work to minimize unnecessary personal data sent for processing whenever practical.
4. Third-Party Services
We may use third-party services including:
- Firebase Authentication
- Firebase Analytics
- Firebase Cloud Functions
- Firebase Cloud Storage
- Supabase
- RevenueCat
- Google Play Billing
- Apple In-App Purchase
- Cloud hosting providers
- AI processing providers
- Customer support tools
These providers may process data according to their own privacy policies.
5. Data Sharing
We do not sell personal information.
We may share limited data only when necessary:
- With infrastructure providers
- For subscription verification
- For fraud prevention
- For legal compliance
- During company restructuring, merger, or acquisition
6. Data Retention
We retain information only as long as reasonably necessary to operate services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use commercially reasonable safeguards to protect information. However, no internet transmission or storage system can be guaranteed 100% secure.
8. Children’s Privacy
Our services are not directed toward children under 13 unless specifically stated otherwise. We do not knowingly collect personal information from children under 13.
9. Your Rights
Depending on location, users may have rights to:
- Access data
- Correct data
- Delete data
- Request portability
- Object to processing
- Withdraw consent where applicable
Requests may be submitted via: privacy@nexifylabz.com
10. International Users
Your information may be processed in countries outside your own jurisdiction, which may have different data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates means acceptance of revised terms.
12. Contact
NexifyLabz
Website: https://www.nexifylabz.com
Privacy: privacy@nexifylabz.com
Support: support@nexifylabz.com